Do I need to provide content or photos?
No. We write all captions, hooks, and copy from scratch. For image-based posts, we can work with stock imagery or guide you on a simple monthly photo batch (30 mins of your time). If you have existing photos, even better.
How quickly will I see results?
Most clients see meaningful engagement improvements within 30 days. Follower growth and lead generation typically compound from month 2 onwards. Social media is a long game — we set realistic expectations from day one.
Can you post directly to my accounts?
Yes — on the Growth and Agency plans, we can manage scheduling and posting via our scheduling tools. You maintain full ownership and access to your accounts at all times.
What if I don't like the content?
Every content batch includes 2 rounds of revision at no extra cost. We work closely with you to get the tone, style, and messaging exactly right. If after revisions you're still not happy, our satisfaction guarantee has you covered.
What exactly does the 2-week satisfaction guarantee cover?
If you're not satisfied within the first 2 weeks of your subscription, we'll refund your first month in full. To qualify: (1) your onboarding brand brief was submitted, (2) we delivered content on time as agreed, and (3) at least one revision round was completed.
Is there an onboarding fee?
We're currently waiving our onboarding fee for our first 5 clients as a Founder's offer — so you pay nothing extra to get started. Once those spots are filled, a one-time onboarding fee will apply to cover brand strategy setup, voice guide creation, and content pillar development.
Do you work with businesses outside the US?
Yes. We work with businesses across the US, Canada, UK, and Australia. All pricing is in USD. Gumroad accepts all major credit & debit cards from 190+ countries. Your bank converts to your local currency automatically.
What currency will I be charged in?
Prices are listed in USD. Gumroad handles the payment and accepts cards from 190+ countries. Prices are listed in USD; your bank or card provider will convert to your local currency at their standard rate.